Account Deletion

Request deletion

If a Mihu Ltd game allows you to create an account, you can request permanent account deletion without reinstalling the game.

1. Email mkb15288@gmail.com with the subject “Account Deletion Request.”
2. Include the game name and your player ID or account email.
3. We will send verification steps designed to prevent unauthorized deletion.
4. After verification, we will process the request and confirm when it is complete, normally within 30 days.

What will be deleted

We will delete or anonymize the account and associated personal data under our control, which may include profile details, account identifiers, saved progress, support history linked to the account, and other game data that is not required to be retained.

Information that may be retained

Limited records may be kept when required for legal compliance, accounting, security, fraud prevention, dispute resolution, or enforcement. Retained information is restricted to those purposes and deleted when the applicable retention period ends.

Subscriptions and purchases

Account deletion does not automatically cancel an app-store subscription. Cancel active subscriptions through Google Play before requesting deletion. App-store transaction records remain subject to the store provider's retention and refund rules.

No account?

If the relevant game does not provide account creation, there may be no app account to delete. You may still email us with a privacy or data-deletion request and identify the game and device involved.